सभी प्रत्यक्ष बिक्री संस्थाओं के लिए महत्वपूर्ण सलाह 2021-22
उपभोक्ता संरक्षण (प्रत्यक्ष बिक्री नियम 2021) के नियम 5(1)(सी) के प्रावधानों के अनुसार, इस आशय की स्व-घोषणा कि प्रत्यक्ष बिक्री संस्था इन नियमों के प्रावधानों के अनुपालन में है और इसमें शामिल नहीं है किसी भी पिरामिड स्कीम या मनी सर्कुलेशन स्कीम को सभी डायरेक्ट सेलिंग संस्थाओं द्वारा तैयार किया जाना आवश्यक है।
हालांकि, इस घोषणा को उपभोक्ता मामले विभाग के किसी अधिकारी या किसी राज्य/केंद्र शासित प्रदेश सरकार के किसी विभाग को भेजने की जरूरत नहीं है।
नियम 5(1)(डी) के प्रावधान के अनुसार, यह स्व-घोषणा प्रत्यक्ष बिक्री इकाई की वेबसाइट पर नियमों के तहत निर्धारित अन्य दस्तावेजों के साथ जनता को उपलब्ध कराई जानी चाहिए। उपभोक्ता मामले विभाग ने इस संबंध में जरूरी एडवाइजरी जारी की है।
197256 / 2022 / INTERNATIONAL COOP . & DIRECT SELLING
No. L – 21 / 1 / 2022 – ICDS [ E – 27421 ]
Government of India
Ministry of Consumer Affairs , Food & Public Distribution
Department of Consumer Affairs
Krishi Bhawan , New Delhi
The 4th April , 2022
To
The Director ,
All the Direct Selling Entities
Subject : -Compliance with the provisions of the Consumer Protection ( Direct Selling ) Rules , 2021 – regarding .
Sir / Madam ,
You may be aware that the Consumer Protection ( Direct Selling ) Rules , 2021 have been notified on 28.12.2021 under the provisions of the Consumer Protection Act , 2019. The Consumer Protection ( Direct Selling ) Rules , 2021 intendedly envisage to provide self – regulatory ecosystem for direct selling sector . Rule 4 , 5 & 7 of these rules broadly provide for mandatory maintenance of records by a direct selling entity , obligations of a direct selling entity and duties of a direct selling entity respectively . These rules don’t provide for distinct registration in respect of a direct selling entity except as mandated in clause ( a ) of sub – rule ( 1 ) of rule 5 of the CP ( DS ) Rules , 2021 .
2 . Department of Consumer Affairs has , however , been receiving declarations / undertakings from several direct selling entities purportedly under the Consumer Protection ( Direct Selling ) Rules , 2021 , though such submissions are not mandated by these rules .
3 . In so far as consumers are concerned , sub – rule ( 17 ) of rule 5 of the CP ( DS ) Rules , 2021 stipulates that every direct selling entity shall become a partner in the convergence process of the National Consumer Helpline of the Central Government so as to facilitate redressal of consumer grievances .
4 . All the Direct Selling Entities are , therefore , sensitized about the above dispensation for the time being in force and advised to become convergence partner with . the National Consumer Helpline being run by this Department .
5 . The declarations / undertakings that have so far been received in this Department shall be deemed to have been withdrawn ..
6 . This issues with the approval of the competent authority .
Yours faithfully ,
( Jayashree Narayanan )
Under Secretary to the Government of India